Tag: Heather McGaffin - WTOP News

New pressure put on DC’s troubled 911 call center by Council member Pinto

Credit: WTOP/Kyle Cooper

New pressure put on DC’s troubled 911 call center by Council member Pinto

DC’s 911 call center employees to get $800 bonus to show up to work

DC’s 911 call center employees to get $800 bonus to show up to work

The office handling DC’s 911 calls says things are improving, but is it enough?

The office handling DC’s 911 calls says things are improving, but is it enough?

‘We could have done things differently’: 911 call center director on the deadly District Dogs flood

‘We could have done things differently’: 911 call center director on the deadly District Dogs flood

As DC’s 911 agency aims to fill shortage of call-takers, director suggests texting instead

As DC’s 911 agency aims to fill shortage of call-takers, director suggests texting instead

Audit report calls for more transparency from DC’s troubled 911 call center

Audit report calls for more transparency from DC’s troubled 911 call center

More Heather McGaffin

Aspiring DC 911 director encouraged by reports of more ambulances sent to wrong address

Aspiring DC 911 director encouraged by reports of more ambulances sent to wrong address

New head of DC 911 promises ‘complete policy overhaul’

New head of DC 911 promises ‘complete policy overhaul’

Mayor Bowser names new leader of heavily criticized DC 911

Mayor Bowser names new leader of heavily criticized DC 911

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